ABOUT US
COMMERCIAL & RESIDENTIAL LANDSCAPE SOLUTIONS
For over 30 years, we have been the first choice of the world’s top hotels, resorts, restaurants, theme parks, spas, shopping centers, retailers, and commercial spaces. Planters Unlimited designs and manufactures products for the commercial environment, using industrial-grade materials that make them durable in high-traffic areas and all-weather conditions. Our planters are offered in a wide range of traditional and modern designs, making them both stylish and long-lasting. And because they are fully customizable in style, size, shape, color, and finish, there is a planter for every project or space.
As the industry leader in commercial planters and landscape products, we are the trusted resource for landscape architects, interior designers, contractors, and other trade professionals who want beautiful, durable designs for their projects.
PRODUCTS FOR COMMERCIAL SPACES AND CITY BEAUTIFICATION
From long-lasting outdoor planters that brave the elements (even freeze/thaw conditions!) in style to oversized commercial hanging baskets made to beautify your downtown area, we have the products you need for all of your commercial projects.
OUR CLIENTS: THE WORLD’S TOP HOTELS AND BUSINESSES
Five-star hotels and resorts, Michelin-star restaurants, and other award-winning spaces fill our client list because we offer the latest landscape design trends in durable and fully customizable products that last for years in the high-traffic commercial environment.
INNOVATIVE OPTIONS FOR ENDLESS CUSTOM POSSIBILITIES
Customize our products in the size, style, color, and finish of your choice—but the options don’t end there. Self-watering and watertight options are available for our planters and hanging baskets. Brand- and logo-based designs as well as planters that incorporate light and power sources are also available.
If you cannot find what you're looking for or have a custom request, please feel free to contact a design specialist at 888-320-0626 Monday - Friday 7am - 5pm, via email at sales@plantersunlimited.com, or submit a Contact Us request.
SHIPPING INFORMATION
Most items are made to order and ship via LTL Freight. Some items may ship common carrier (UPS or FedEx) at our discretion. Most items ship FOB Carlsbad, California (San Diego County)
CANADA & INTERNATIONAL ORDERS
Please call us to determine proper shipping and exporting costs. Toll Free: 1-888-320-0626
WARRANTY
See full warranty terms and file claims by clicking here »
RETURN POLICY
Most items are custom made or made to order and are therefore non-returnable. Items that are regular stock items are returnable within 15 days of receipt of shipment as long as it is in its original condition. A full refund for the merchandise portion of the order will be issued for items meeting this condition. We can only refund shipping costs if the return is a result of our error.
CANCELLATION POLICY
Before order enters production, it is subject to a 10% cancellation fee. Once order is in production, it may not be cancelled.
STORAGE FEE POLICY
Orders cannot be released for shipment until receipt of the final balance. Any orders that remain at our distribution center for more than one week will be transferred to a long-term storage facility at the start of the second week. Depending on the order size, a $250-$500 transfer fee will be applied, and 1% of the order total will be charged per week of storage to the outstanding balance.
PRIVACY POLICY
This Privacy Policy governs the manner in which Planters Unlimited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.plantersunlimited.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Planters Unlimited.com.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an ordersubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIERS
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
HOW WE USE COLLECTED INFORMATION
Planters Unlimited collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
CHANGES TO THIS PRIVACY POLICY
Planters Unlimited has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Planters Unlimited Carlsbad, CA 92011, call toll free: 1-888-320-0626, or email sales@plantersunlimited.com.